TERMS AND CONDITIONS
These terms and conditions apply when you use and/or order items from Europe.
Compagny info: YUMMII YUMMII - CBR no.: ,26513286, Tulipanvej 30, 8240 Risskov, Denmark.
E-mail: phone: +4561102133
Customer Service is open to accept calls from Monday to Friday from 14.00-16:00(CET).
The expected response time for e-mails to Customer Service is around 1-2 business days.
We reserve the right to change these terms and conditions without further notice. The edition of the terms and conditions applying to your order will be the edition at yummiiyummii.com as of the date of your order. If you do not accept the terms and conditions, you cannot order or purchase items from the webshop. When you have placed an order, you will receive an order confirmation via e-mail. You retain the right to cancel your purchase for up to 14 days from the date of your receipt of the items, as specified in "Right of cancellation". Your purchase is also subject to the regulations concerning faults and defects in the Danish Sale of Goods Act, about which you can read more in "Complaints and defective deliveries".
We reserve the right to cancel the purchase agreement in any of the following situations without holding any liability for compensation or other expenses:
• Your payment details are not correct or cannot be verified.
• Your order has been placed for the purpose of committing fraud, etc. or in conjunction with a criminal act or other illegal activity.
• An unintended error occurs on the website, e.g. a payment error, etc.
You can only place orders via the webshop.
To shop at you must register as a customer.
Before you place an order, you can edit the information you have entered, including delivery and invoicing details, or payment details. You can also change items or remove items from your shopping basket. When you click on "Approve order and pay" you must confirm your delivery details. Then the payment is completed and a receipt is displayed on your screen. From this time you are bound by the purchase agreement, and the rules concerning the right of cancellation apply. Read more in "Right of cancellation".
After your order is placed, you will receive an order confirmation by e-mail.
We accept Visa, Mastercard and Paypal.
Payment by credit card
You can use your payment cards on a secure basis. Our payment system is PCI-certified This is a worldwide security standard developed by Visa and Mastercard. If you pay by credit card, you will be asked to enter the card's control digits. You will find the three control digits on the reverse of your credit card, usually on the right-hand side. The control digits are necessary to complete the payment, and to maintain a high security level.
Prices and delivery
On yummiiyummii.com all of the prices stated for items, delivery costs and other costs include taxes, VAT and excise duties..
Terms of delivery
Items ordered at yummiiyummii.com are only delivered to addresses outside Denmark.
We deliver to private addresses or company addresses. You must sign for the items on receipt/collection. Either you or other persons at the delivery address must sign for receipt, with binding effect for you. Please note that you carry the risk for the item after delivery.
When you have received the parcel, you should check the items. If the parcel and/or its content is damaged, you must contact our Customer Service or the Post immediately. If you wish to complain about any faults and defects, you must inform us as described in "Complaints and defective deliveries".
You can track your parcel via track & trace from its dispatch until its delivery.
We deliver the parcel to the address you entered on the webshop. If you are not home when the postman calls, you can collect your parcel at the post office, depending on your local post service.
All purchases are sent as parcel post - please contact customer service for rates.
Right of cancellation
If you wish to return an item, at yummiiyummii.com you have 14 days' right of cancellation as from the date that you receive the item. This means that within 14 days of your physical receipt of the item, you must inform us that you wish to cancel your purchase. You must then return the item as soon as possible. Please note that you must return the item no later than 14 days after you have informed us of this.The easiest way for you to inform us is by completing the return slip that you can find here.
NB: You cannot exercise the right of cancellation merely by refusing to receive the item, or by failing to collect it from the transporter. The right of cancellation also does not apply (1) to items that have been customised to your personal specifications; (2) to items from which you have removed the seal/packaging, and where the item cannot be returned.
We always reimburse your money to the same means of payment as you used to pay for your items, and no later than 14 days from the date on which you informed us of the cancellation. It is possible that we will retain the amount until we have received the returned items, or you have sent proof of dispatch of the items, whichever occurs first.
Please note that you may lose the purchase amount, in full or in part, if we assess that the value of the item is impaired because in real terms you have used the item. You are naturally permitted to try on the item in the same way as you would do in a physical shop.
We estimate the value on the basis of a concrete assessment of the returned item.
You must pay for shipping costs associated with the return of the goods.
NB: You are liable for any damage occurring during transport. Your right of reimbursement does not include any credit card charges or other means-of-payment charges that we have paid to the acquirer.
If you wish to return an item, you have 14 days' right of cancellation as from the date on which you receive the item (read more under Right of cancellation).
It is important that the item is returned in the same condition as when you received it if you wishto have the full purchase price reimbursed.
What you must do
To return an item, you must fill out the return slip, you must wrap the item securely, send back the packaged items as soon as possible, and within 14 days. Hand in the bag to the post office. You must pay for shipping costs associated with the return of the goods. The bag should be sent as parcel post and can be dropped off at the post office.
Please note that you are responsible for the parcel/items until we receive them. Therefore you should save the post receipt and any track and trace number. Please note that we do not accept parcels sent on cash on delivery terms.
Complaints and defective deliveries
At YUMMII YUMMII we focus on quality, but if, contrary to expectations, you experience faults or defects in an item, Your purchase is subject to the Danish Sale of Goods Act, including the regulations concerning faults and defects, and you have 24 months' right of complaint for all items.
You must file a complaint within a "reasonable time" after you have discovered a defect in the item. We recommend that you complain as quickly as possible, and within 2 months after the fault is discovered.
We will reimburse the purchase price and return costs for parcels sent by national post when we have received the returned item, unless you receive a new item to replace the original item.
What you must do
If an item has been damaged or has a defect, you can make a complaint. Please note that you should contact us directly by using the return form here.Thereby we can help you as quickly as possible and offer you a solution.
Fill in the returns form, pack and seal the item securely and send the parcel back as soon as possible and no later than 14 days. The parcel should be sent as parcel post and can be dropped off at the post office. This return shipment is of course free of charge (provided the complaint is accepted). Please note that you remain responsible for the parcel/items until we receive it. Therefore keep proof of postage receipt, and if applicable, track and trace number. Please note that we do not accept parcels sent as cash on delivery.
If you receive the wrong item, you just need to return it to us and we will send you a correct item, free of charge. .
For incorrect deliveries, return postage is naturally also free of charge for you, and you just need to follow the same procedure as for returned items.
Access to complain
You have access to complain to the Danish Consumer Complaints Board if you are not satisfied with the item you have purchased and cannot reach agreement with our Customer Service on a reasonable solution to the dispute. Follow the link here to submit an online complaint to the Danish Consumer Complaints Board.
If you are resident in another country than Denmark, you can find your national consumer complaints board via this link.
Governing law and legal venue
Any agreement between us that is subject to these terms and conditions will be governed by Danish law. Any dispute will be settled before the ordinary Danish courts.